Having some unexpected very public occurrences have caused us to change some of our policies faster than what we anticipated. Many of which are internal and do not directly affect our consumers. However, there are a couple of changes that do directly affect you.
Media interviews must be done on an appointment basis, we no longer will talk to media persons without an appointment.
We no longer take appointments for Monday, we need to rest just like everyone else and will be closed.
We will post our other holiday and other closings and link to them from our homepage on our website.
We have opted for a different booking system and have transferred all bookings to the new system, you should receive confirmations and updates now.
In early 2020 we will be going to an appointment only basis, we will no longer take walk ins
We will begin offering a sharpie for participants to write the reason for their rage, anger, or stress on any item that is in the smash rooms.
We will allow you to save any item from your smash experience to take home with you.
In 2020 we will make fill videos available for purchase online.
Appointment availability will be extended in 2020 (to be determined).
Internal Policies that do not affect the consumer were not posted to this page.
Prior to opening our location, we ran various test experiences within our Smash N Bash family. My daughter posted only a 4 second clip that went viral. The results have been better than we imagined with a few hiccups.
Here are a few of our lessons learned.
We determined from our experimentation that the safety gear we currently provide is a necessary evil.
You cannot make everyone happy, no matter how much we want to!
Watching people break stuff is entertaining to say the least.
Don’t post anything you don’t want to go viral, because you do not know what will and when it will go viral. Unless you ready to deal with both the positives and negatives, don’t do it. There will be a bunch of both.
People are fun, they want to have fun and be entertained.
The news media will show up at the most inconvenient time.
If you have a YouTube Channel and want to video yourself at a rage room, you are welcome to use our facility. We ask that you sign our media release, pay a small recording fee ($10) plus the price of one of our packages. We can provide 4K footage or you can use your own cameras. Please note we are not responsible if your equipment is damaged.
We do ask that you tag us on your social media post from your recording in our facility.
Man time flies when you are busy getting ready to open a business to the public. We have spent the past week and a half working hard to get our facilities ready to open. We have built walls, painted, obtained breakables, and worked out details with our vendors. There was so much to do in such a short period of time.
Our grand opening is approaching very quickly (December 13th, 2019). My sources have indicated they expect us to be busy opening weekend. We have opened up our reservation system to begin taking reservations on Thursday, December 12th. Please remember that we give priority to reservations over walk ins. It is in your best interest to make a reservation.
Our hours are:
By appointment only on Sunday and Monday
12pm to 7 pm Tuesday & Wednesday
12pm to 10pm Thursday through Saturday.
We will accept appointments as early as 9 am for organizations who wish to work on team building exercises.
We hope everyone enjoyed their Thanksgiving Holiday. We returned to work today in an effort to get our doors open for your enjoyment. We are feverishly trying to get our rooms set up and our occupancy permit.
Well our business is no different. We have spent the past week going round and round between three different city departments and our potential landlord trying to obtain a Certificate of Occupancy, or at the very least get the process rolling.
After several emails, telephone calls, and trips to city hall we have decided that our initial location that we had chosen just wasn’t going to pan out for us. It happens. The city departments couldn’t agree if the property was in a historic district, if we were required to have handicapped parking, a bicycle rack, and more than one parking spot. We gave up after we ran the numbers a third time. $300 for permits, $2000 for remodeling and bringing just the parking lot to code, and an additional three to six weeks of lost revenues.
As a result of all the back and forth we began our search again as a “just in case” measure. Then we found the holy grail of locations. A landlord that was kind, generous, and very lease friendly. We were able to negotiate a lower rent, with the first month free, also we got water, 90% of the buildout, and a few other perks if we signed immediately. Of course after the experience with city planning of Fort Worth, we had to look and see first before we signed anything.
We spent 30 minutes with the city planner who said “let me make a phone call.” Two hours later we were given a verbal approval to obtain a building permit. We signed our lease, gave the deposit , and had our building permit all by 5:00PM today. To say that life is chaotic, so is business must have gone through something similar.
Well we finally did it. We settled on our location near downtown Fort Worth, Texas. While we cannot give out the official address until the landlord accepts our payment and lease agreement; we can say that we are on a major street in between S.H. 121 and I-30. We can see a brewery, Top Golf, and a couple of bars from our location. Below is a Google map of the area.
More details will be coming shortly, as we near an official grand opening.
We signed with another property owner for less money and immediate availability to begin our buildout. We should open very soon!!!!
We are at 5177 River Oaks Blvd, #E, River Oaks, Texas 76114
We are currently wrapping up our lease negotiations with a very nice and understanding property owner. Once we have completed the negotiations and signed our agreed upon lease, we will disclose our new location and give the much anticipated opening date. Meanwhile, until then follow us on Facebook and Instagram, you never know what may pop up their.