At some point we all make mistakes and have to eat crow. In the past six weeks we have come to enjoy the taste of crow. From arguing semantics about being in the city of Fort Worth, to dealing with noise complaints from neighbors. In the end we learned some valuable and costly lessons; but are better for it.

The internet is full of trolls, or as many call them; keyboard warriors. Well, we got one who feels to point out each and every little flaw in our social media posts, website, and our personal life. Man their life must really suck something fierce to spend so much time worrying about ours. Seriously, they spent the better part of four days trying to tell me how bad I suck because of things that happened in my past. They couldn’t even bother to get updated on the information, so wth? Why you mad bro? They learned that I know who they are and don’t care because they cannot do anything to us. They tried and failed to hack our reservation system.

We learned very quickly how to improve security….

Our neighbor didn’t like the noise levels (understandable). For six weeks we spent as much as we earned to dampen the noise. Finally, they involved their family who involved the city code inspectors and chief of police. We educated them on the noise levels and our efforts to mitigate the noise. Zero fines or summons later, and a remodel.

We learned very quickly how to deal with complainers who are never happy…

Even during these trials opportunity continued to present itself. Sometimes in strange ways. Opportunities that included a new business opportunity that we passed on. We forged some great deals with suppliers for our merchandise that we use to break. Some deals that may eventually affect our consumers (think Southwest Airlines type business deals). There is even an opportunity that we are considering as I type this post.

We learned every opportunity is not a good opportunity, but don’t pass on the great ones!!!!

What I am getting at, is that no matter what happens; learn from it. Good or bad, learn something. Like ignoring a troll, how to communicate with neighbors to achieve a common objective, and recognizing good and bad opportunities to improve upon your objectives. Life presents these challenges every day. Some are insignificant while others are monumental. Take something away from each and every one of them and learn something.

Today, I learned our WHY from a book. I knew what it was, but couldn’t describe it. now I can, but that is for another post.

Brief Known History:

We know that rage rooms started before 2008 in an East Asian country. No one is exactly sure who started the concept or where it started. I have read that the concept started in Singapore, Japan and even here in the United States. We do know a little more about modern rage room history as there have been a few places that have tried to chronicle rage rooms.

The first two chronicled rage rooms in North America seem to be located in Dallas, Tx and Toronto Canada. Both opened in late 2008. The Dallas location shut its doors after the tragic death of the owner. The location we think became what is known as Battle Sports (not 100% certain).

Status of Industry

The industry is approximately eleven years old and is growing rapidly. Currently there are no set standards for safety, breakables, pricing or even age limits. People are opening rage rooms faster than insurance companies can develop policies to cover them. There is some concern over the lack of safety standards of these pop up rage rooms. The industry has been lucky so far that only a few known cases of injury have occurred, fortunately nothing major.

By the end of 2008 there were approximately 10 rage rooms world wide. Currently there is an estimated 100 rage rooms in North America alone, and probably 2-3 times that many world wide. It is time that the owners of the rage rooms come together to establish industry standards for not only the safety of their customers but for the continued growth of the industry.

Setting Standards

Some of the standards that customers have come to expect rage room industry providers are as follows.

  • Paying by the person
  • Safety gear provided
  • Breakables provided
  • Availability of space for Groups
  • Going Green
  • Standardized time allotments
  • The option to break their own stuff
  • Children aged 8 and older allowed
  • Additional activities available

There are some standards that need to be established within the rage room industry to not only benefit our clients but to also become socially responsible. For example recycling or upcycling the smashed items. Currently, Smash N Bash recovers all electronic power cords and computer parts from TVs, computers, printers, cell phones, and other items for recycling. In addition we also try to provide local artist and manufacturers with other broken pieces and scrap metals for upcycling into new products.

The more we can do with and for our community will allow the industry to prosper for years to come and be seen in a positive light.

We have received push back from claiming to be the first rage room in Fort Worth, Tx. We understand that some people are sticklers for city boundary lines and that it is a matter of their ego and pride to point out flaws in claims. The United States Postal Service recognizes our address as a Fort Worth address. You can mail something to us and put Fort Worth on it and we will receive it as long as the carrier will deliver it to the right suite number.

How we came to claim being the first in Fort Worth.

During our search for locations, we were attempting to remain within the city limits proper. In fact we passed on three potential lease locations before settling on our current location. They were 1951 Golden Heights in 76177 zip (unacceptable contract), Ridgmar Mall (negotiations stalled), and 220 S. Sylvania Ave in 76111 zip (could not obtain city permits). All three locations are in the city limits of Fort Worth. We largely based our claim on the anticipation of being located at the 220 S. Sylvania Ave location and may still move there in the future.

We are still inside Fort Worth.

Currently, there is not a rage room within the city limits of Fort Worth, proper. However, the city we are located in is encompassed by the city of Fort Worth. It is as if the city opened it’s mouth and swallowed several smaller communities as a whole. There is not another rage room in Tarrant County that can make the same claim at the time of the post.

Future Plans

For the rumors of a bigger better rage room coming to Arlington, they are partially true. We are currently in the planning stages to build the world’s largest rage room right here in North Texas as part of our growth process. Arlington is one of the five remaining cities under consideration, along with Fort Worth, Dallas, Rockwall/Rowlett, and Grapevine/Southlake. We are taking suggestions as to what you would like to have access to in such a venue.

Every year we make resolutions to do better. The best thing you can make a resolution is to improve yourself. Nothing specific to start, but something that simple is attainable and will begin a journey down the right path in life. No matter where your path may lead you we hope that it will include a stop and visit with us to help you along your way.

With that being said, here are the few changes we made for 2020.

  • We will go to an appointment only schedule (Temporarily).
  • We will not take any appointments on Mondays.
  • We will begin offering merchandise for sale online

Having some unexpected very public occurrences have caused us to change some of our policies faster than what we anticipated. Many of which are internal and do not directly affect our consumers. However, there are a couple of changes that do directly affect you.

  • Media interviews must be done on an appointment basis, we no longer will talk to media persons without an appointment.
  • We no longer take appointments for Monday, we need to rest just like everyone else and will be closed.
  • We will post our other holiday and other closings and link to them from our homepage on our website.
  • We have opted for a different booking system and have transferred all bookings to the new system, you should receive confirmations and updates now.
  • In early 2020 we will be going to an appointment only basis, we will no longer take walk ins
  • We will begin offering a sharpie for participants to write the reason for their rage, anger, or stress on any item that is in the smash rooms.
  • We will allow you to save any item from your smash experience to take home with you.
  • In 2020 we will make fill videos available for purchase online.
  • Appointment availability will be extended in 2020 (to be determined).

Internal Policies that do not affect the consumer were not posted to this page.

Prior to opening our location, we ran various test experiences within our Smash N Bash family. My daughter posted only a 4 second clip that went viral. The results have been better than we imagined with a few hiccups.

Here are a few of our lessons learned.

  1. We determined from our experimentation that the safety gear we currently provide is a necessary evil.
  2. You cannot make everyone happy, no matter how much we want to!
  3. Watching people break stuff is entertaining to say the least.
  4. Don’t post anything you don’t want to go viral, because you do not know what will and when it will go viral. Unless you ready to deal with both the positives and negatives, don’t do it. There will be a bunch of both.
  5. People are fun, they want to have fun and be entertained.
  6. The news media will show up at the most inconvenient time.

If you have a YouTube Channel and want to video yourself at a rage room, you are welcome to use our facility. We ask that you sign our media release, pay a small recording fee ($10) plus the price of one of our packages. We can provide 4K footage or you can use your own cameras. Please note we are not responsible if your equipment is damaged.

We do ask that you tag us on your social media post from your recording in our facility.

Man time flies when you are busy getting ready to open a business to the public. We have spent the past week and a half working hard to get our facilities ready to open. We have built walls, painted, obtained breakables, and worked out details with our vendors. There was so much to do in such a short period of time.

Our grand opening is approaching very quickly (December 13th, 2019). My sources have indicated they expect us to be busy opening weekend. We have opened up our reservation system to begin taking reservations on Thursday, December 12th. Please remember that we give priority to reservations over walk ins. It is in your best interest to make a reservation.

Our hours are:

  • By appointment only on Sunday and Monday
  • 12pm to 7 pm Tuesday & Wednesday
  • 12pm to 10pm Thursday through Saturday.
  • We will accept appointments as early as 9 am for organizations who wish to work on team building exercises.

We hope everyone enjoyed their Thanksgiving Holiday. We returned to work today in an effort to get our doors open for your enjoyment. We are feverishly trying to get our rooms set up and our occupancy permit.

Hopefully our Grand Opening will be….

FRIDAY DECEMBER 13TH, 2019!

Smash N Bash Rage Room
Our Space!

Our location reveal: 5177 River Oaks Blvd. Suite E, River Oaks, Texas 76114

Our hours of operation:

  • Sunday By Appointment Only
  • Monday Closed
  • Tuesday 2pm to 7pm
  • Wednesday 2pm to 7pm
  • Thursday 12pm to 10pm
  • Friday 12pm to 10pm
  • Saturday 12pm to 10pm

Reviews

  • positive review  Bailee has wanted to do this FOREVER and said it was WORTH EVERY MIN!!! Great people!!!

    Michele Burton Avatar Michele Burton
    August 16, 2020

    positive review  A good place to let off some steam!!!!

    Mark Johnson Avatar Mark Johnson
    July 11, 2020

    positive review  OMG. so I have seen this stuff on TV and let me tell you.. this is just amazing! My sisters and I decided to go release some steam last week. This was one of the best experiences ever. we definitely released some steam and more.... from years of built up stuff. This was therapeutic and keeps us out of jail...lol! Yesterday we celebrated my nieces birthday, my nephews birthday, and my sisters birthday by doing the splatter party. We had a blast. kids had so much fun... i mean who doesn't want to just make a mess and create art at the same time? we intentionally wore all white to save our clothes and create our memory outfit. we will see how they come out! So ... the best part about this place was really the wonderful couple that greats you, makes sure you are good, breaks it all down for you, and genuinely wants you to have a blast. They saw that we needed to really release some stuff and went out thwir way to bring frames and markers so we can write it down and break it and let it go. They really went above and beyone to make sure we cleaned up properly and our cars would not get messed up. they lined up the cars with plastic and made sure we had everything to clean up as much as possible. Good customer service is hard to find. People that genuinely want you to leave there feeling happy and better is hard to find... but they did that and I will drive 3 hours on a regular to support their business!! Do not hesitate to book.... you will be glad you did! Thank you guys for all yall did and all the extra time you took to make aure we were great. Tip on smashing: eat first, hydrate that day - it is a workout and you exert tons of energy! Tip on splatter- Do not let the kids rub paint all over themselves...lol. Bring extra clothes and socks, Bring something to cover your seats. Bring wipes and soap! I would also bring some containers to put canvases in...the flatter ones created for under your bed.... normal size could probably hold two... and know that you gotta go home to clean up before going anywhere....lol! but it is a blast!

    Tiffany Lee Anderson Avatar Tiffany Lee Anderson
    June 14, 2020
  • positive review  my mom and i went on a whim on a sunday to smash n bash and had such a great experience! we picked the agitated package and it included: 10 minutes inside a room, breaking computers, bottles, cups, plates, etc. we even got to pick our own music to destroy to! it’s owned by the kindest couple!! they gave us so much information. they offer so many cool packages and different activities at an awesome price. WE WILL DEFINITELY BE COMING BACK!

    Taylor Ellzey Avatar Taylor Ellzey
    May 17, 2020

    positive review  Had a BLAST! Will definitely be back... The owners are friendly and kind! Can't wait til next time!!

    Meighan Knight Avatar Meighan Knight
    May 16, 2020

    positive review  So much FUN! Everything was explained very well beforehand. Will recommend to others! Thanks for the stellar experience!!!

    Amy Allen Powell Avatar Amy Allen Powell
    March 12, 2020
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