Having some unexpected very public occurrences have caused us to change some of our policies faster than what we anticipated. Many of which are internal and do not directly affect our consumers. However, there are a couple of changes that do directly affect you.
Media interviews must be done on an appointment basis, we no longer will talk to media persons without an appointment.
We no longer take appointments for Monday, we need to rest just like everyone else and will be closed.
We will post our other holiday and other closings and link to them from our homepage on our website.
We have opted for a different booking system and have transferred all bookings to the new system, you should receive confirmations and updates now.
In early 2020 we will be going to an appointment only basis, we will no longer take walk ins
We will begin offering a sharpie for participants to write the reason for their rage, anger, or stress on any item that is in the smash rooms.
We will allow you to save any item from your smash experience to take home with you.
In 2020 we will make fill videos available for purchase online.
Appointment availability will be extended in 2020 (to be determined).
Internal Policies that do not affect the consumer were not posted to this page.
Prior to opening our location, we ran various test experiences within our Smash N Bash family. My daughter posted only a 4 second clip that went viral. The results have been better than we imagined with a few hiccups.
Here are a few of our lessons learned.
We determined from our experimentation that the safety gear we currently provide is a necessary evil.
You cannot make everyone happy, no matter how much we want to!
Watching people break stuff is entertaining to say the least.
Don’t post anything you don’t want to go viral, because you do not know what will and when it will go viral. Unless you ready to deal with both the positives and negatives, don’t do it. There will be a bunch of both.
People are fun, they want to have fun and be entertained.
The news media will show up at the most inconvenient time.
If you have a YouTube Channel and want to video yourself at a rage room, you are welcome to use our facility. We ask that you sign our media release, pay a small recording fee ($10) plus the price of one of our packages. We can provide 4K footage or you can use your own cameras. Please note we are not responsible if your equipment is damaged.
We do ask that you tag us on your social media post from your recording in our facility.
Man time flies when you are busy getting ready to open a business to the public. We have spent the past week and a half working hard to get our facilities ready to open. We have built walls, painted, obtained breakables, and worked out details with our vendors. There was so much to do in such a short period of time.
Our grand opening is approaching very quickly (December 13th, 2019). My sources have indicated they expect us to be busy opening weekend. We have opened up our reservation system to begin taking reservations on Thursday, December 12th. Please remember that we give priority to reservations over walk ins. It is in your best interest to make a reservation.
Our hours are:
By appointment only on Sunday and Monday
12pm to 7 pm Tuesday & Wednesday
12pm to 10pm Thursday through Saturday.
We will accept appointments as early as 9 am for organizations who wish to work on team building exercises.