Smash-N-Bash_Fort_Worth_2019

Due to changes in insurance requirements our new age limitations are as follows, effective July 1st, 2021.

Rage Room

Minimum age requirement is eight (8) years of age and older. All minors must be accompanied by a parent or legal guardian in the room. We are now required to check identification if you look like you may be under age. Let’s face it….They want us to check everyone’s IDs!

Paint Room

Minimum age requirement is four (4) years of age and older. Anyone under the age of fifteen (15) must be accompanied by a parent or legal guardian in the room. A parent or legal guardian must still remain in the facility even if minors are being unaccompanied in the paint room.

Rage Room Rules

We have to put rules into place due to the intelligence levels of some of our customers. Some seem to think the rules do not apply to them or that rules are made to be broken. We do not believe in either of these statements. Rules are put into place to ensure yours and everyone else’s safety while in the room. Below are the rules that we have put into place for our rage room.

Rule #1:

Do not hit others in the room. Common sense says to be aware of your surroundings, yet the majority of injuries in a rage room occur when people do not take this rule seriously. We would rather you be safe than sent to the hospital. So watch were you swing that baseball bat, you could just clonk mom on the head.

Rule #2:

Please do not break our lights, cameras, table, Bluetooth speaker, or our crate(s).  These things are difficult to repair/replace and are costly. We would hate to charge you $85 to replace a camera or $350 for an electrician to come replace the fixtures.

Rule #3:

All safety gear must remain on while in the room (this includes gloves & face shields). If you remove the gear at any time, you will be asked to leave the room until the gear can be inspected and deemed usable. If we have to remove you from the room on multiple occasions,  you will be asked to leave and no refunds will be given.

Rule #4:

Only throw designated items towards the designated targets or the floor. Please do not throw the tools, as they can do large amounts of damage with very little effort.

Rule #5:

Do not use the tools to hit our walls or our door. We do charge for wall repair if you throw the tools or use them to hit our walls intentionally.

Rule #6:

Do not walk out of the room. If you need assistance or want to leave the room before time has expired, please wave your arms.

Rule #7:

No cellular devices may be taken in the room. We will take all the pictures you want us to take and we offer a copy of our video coverage for only $10.00 additional. There isn’t sound on our videos so you may edit the videos how ever you choose. We will, however, allow you to connect you device to our Bluetooth speaker to enjoy the music you choose to play from your device. 

Paint Room Rules

Our paints are water based yet still can have some danger to it. Mostly the danger involves someone tripping or falling and occasionally burning eyes.

Rule #1:

No Running! This is going to become a recurring theme for our paint room, we don’t want you to trip or slip and fall.

Rule #2:

Do not pour the buckets of paint onto the floor or onto each other. This does create a very slick floor and a slip hazard. Again, we do not want you to fall.

Rule #3:

Do not eat the paint, nor squirt the paint into someone’s eye(s). The paint is not candy, and does not taste like candy. It taste like chalk. Additionally, you do not want the paint getting into your eyes, it will burn like getting jalapeno juice in your eyes.

Rule #4:

Do not climb on another person to paint our lights, camera, or ceiling. If you really feel the need to put a foot print on our ceiling, please remove your shoe and have someone that is tall slap it up there while jumping.

We understand that there are people who are mad that Governor Abbott ended the mandates put into place in March 2020. We as a business understand both sides of the argument. We respect both sides and as a small business appreciate the freedom of being allowed to make our own decisions as we see fit, not what someone in another part of the country dictates.

With that being said, and understanding the general publics stance on masks. We feel that your personal decisions should be respected. We will not ask you to wear or remove a mask when entering our facility (mask optional); remember it is your choice. We will continue to recommend that you wear a mask in our smash room to protect you from the dust that is created and the unknown pathogens that travel on that dust.

Additionally, we will continue to operate by appointment only. We will also continue to follow CDC recommendations for cleaning and sanitizing as are now part of our standard procedures. We are sure as time progresses, not much else will change. Stay safe.

There are a few policy changes that take effect immediately. These changes are to ensure the safety of our guests, and improve our operational services for our guests.

1. No Crocs shoes will be allowed in the smash room.
2. The reschedule/Cancellation fee has changed.
3. We require that you provide a valid credit/debit card in order to set and hold your appointment. If you remove your card from the Square payment system prior to your appointment, your appointment will be cancelled and the time slot will be made available to the first person who places and keeps their card on file until their appointment. Employees do not have access to the card information at any time, and we do not charge your card until you present it at the time of your appointment, unless you no-show or reschedule/cancel within 3 hours of your appointment.
4. We will permanently continue to operate by appointment only until Covid-19 is no longer a threat to the safety of everyone’s health. Our availability will be based on the season. In an effort to ensure that all our employees have at least one day for their family, we will be closed on Mondays.

We quietly celebrated our one year anniversary on December 13th, 2020. While for many, this is nothing special. For us, it marks something absolutely amazing. We didn’t think that we would have survived a two month closure with the number and age of our competitors. Yet we did, and we grew from the closures to become the oldest Rage Room in the Dallas-Fort Worth area.

We are humbled by the support we receive from our guests; many of whom drive over an hour to visit us. It is because of this support we have hit many of our goals ahead of the time we had planned it would take. To keep the moment of growth going; we are working to be able to expand in 2021. Our plans are to expand our current location, open a second location, and begin offering new entertainment options for your visit.

We look forward to seeing all our supporters in 2021 and new faces as well.

Due to ongoing Covid-19 concerns, and mandates by federal, state, and local officials we have elected to continue with our hours as follows until further notice..

• Monday Closed
• Tuesday Closed
• Wednesday 2 PM to 7 PM
• Thursday 2 PM to 10 PM
• Friday 12 PM to 10 PM
• Saturday 12 PM to 10 PM
• Sunday 12 PM to 7 PM

*If you have a current booking that was scheduled before these changes were made, we will honor your booking.

Smash N Bash has spent the better part of the past year collecting waivers and signatures on paper. This will no longer be the case. Effective November 2nd, 2020 our waiver and release now is available to be signed online. This information will be stored by a 3rd party securely in the cloud. We will no longer accept paper waivers beginning November 27th, 2020 (day after Thanksgiving).

Guest should be able to access our waiver & release form on any mobile device or computer. For those of you who still wish to print off our waiver you may do so; however, we will not accept them after the 27th.

Additionally:

We will begin requiring ID to be presented for everyone who does not have their QR code on their mobile device. This will enable us the ability to look up any archived waivers.

Thank you for your understanding & cooperation.

We will be making some changes over the next few months. We hope that these changes will be for the betterment of the guests experience. Our changes include a remodel and expansion of our existing facility. Secondly, a change in our operational hours during weekdays will take effect in December. Finally, we have begun negotiating for a lease on a second location to be announced later.

As part of our remodeling process we may close for a short period of time (during weekdays), to complete remodeling work. This work will include the addition of a second smash room, a new and improved seating/changing area, finally we will be moving and increasing the size of our splatter room to accommodate more people. This will cause us to also move our entrance to Suite D.

Our hours of operation will change in an effort to be available for more guests during the evening times. New Hours will be as follows. Note: We are still determining the start date for the new hours.

• Mon: Closed
• Tue: Closed
• Wed: 2pm to 7pm
• Thu: 2pm to 10pm
• Fri: 12pm to 10pm
• Sat: 12pm to 10pm
• Sun: 12pm to 7pm

We knew this may occur with any of our vendors. Our TV vendor has run into difficulty in obtaining additional TVs. This has caused us to restructure some of our offerings.

Effective September 5th, 2020 we have eliminated the Taste Test package from our offerings. We also restructured our larger packages (Rajin , XL Beast Mode & Bash) by adding more mediums and reducing the number of TV’s. We hope that this slow down for our vendor is temporary, as we enjoy providing the most smash for your money.

In the meantime, in the event the vendor remains unable to provide what we need; we have begun searching for additional vendors. We hope to resolve this issue as soon as possible in order to return to our original package structures.

Todays cultural and political environment is a supercharged powder keg about to explode. While we may personally agree or disagree with the prevailing events of the day, we leave our beliefs at the door. Our vision for our facility is that each and every person who walks through our door enters a judgement free zone.

We can appreciate everyone for being a human being. We will continue to strive to treat each and every person with respect and admiration they deserve